Members of the platform have expressed outrage following a change that caused products showing incorrect sizing.
The popular resale platform has updated its sizing categories for women's and children's clothes without notifying every member regarding the update.
Digital Channels Reaction
Numerous buyers and vendors are posting online saying Vinted listings now show a different size category than originally posted as a result of the reclassification.
The company said the new system was more in line with comparable marketplaces.
The platform has recommended to review their products and update the measurements by hand when needed, resulting in member annoyance.
Sizing System Changes
Previously, the sizes had both one number and one letter, like S/8 or M/10.
The new system has a letter and a range such as S/UK 8-10.
For certain items, the sizing has been recategorised - like an L measurement used to be a 12 but currently displays as UK 16-18.
Member Experiences
A fashion influencer, who produces content about larger sizing, said the change "makes both selling and buying harder".
"Not many brands say XL is a 20-22," which is what Vinted now does.
Another user, located in Scotland, explained products she uploaded with size 14 tags were displaying on the service as measurements 20-22.
"If buyers measuring 20-22 acquire them they may become frustrated," she explained.
Manual Updates
Another shopper, located in England, stated she felt frustrated because the modification necessitated personal updates the sizing for "all her products".
"This situation is especially annoying, since I have chronic health issues and selling on Vinted has been paramount after experiencing income reduction," she said.
Service Background
The app has more than 100 million shoppers, comprising 18 million UK members.
It has proved a popular alternative versus similar marketplaces including eBay and Depop.
This isn't the first time that an unexpected update to the app has proved unpopular: previously, the platform withdrew an update regarding delivery choices after backlash from users.
